How to troubleshoot security issues on Webflow websites

March 30, 2022

Webflow is a user-friendly platform for creating interactive and secure websites. In general, a Webflow site can be vulnerable to security issues if it's not properly secured. There are a myriad of drawbacks that cause security concerns for a website. As a website owner, it’s unimaginable to escape some of the common security issues. So, you have to train yourself to solve them once they appear. How to troubleshoot security issues on Webflow websites?

In this article, we will discuss the most common ways to resolve all the potential setbacks. We will also explore which security vulnerabilities can be exploited on Webflow websites and provide instructions on how to get them fixed within a short amount of time. By reading this article, you can acquire a solid understanding of the entire Webflow website’s security issues and the precise troubleshooting mechanism. Let’s dive into the context!

How to troubleshoot security issues on Webflow websites?

Webflow websites are an efficient way to create dynamic and interactive online presentations. However, they can also be vulnerable to security issues. You need to check and solve  all potential security vulnerabilities. In this section, we will discuss some tips on how to troubleshoot these issues.

We feel happy to share with you that we offer complete Webflow security troubleshooting and maintenance services to our clients. If you are afraid of the extreme security issues on your website, you may reach out to us to get everything fixed. We will charge you comparatively less to troubleshoot all the issues that are affecting the performance of your website.

Check that SSL is indeed enabled:

In order to ensure that your website is running over a secure connection, it is important to check that SSL is indeed enabled. This can be done by looking for the padlock icon in the browser's address bar, which indicates that a secure connection is being used. Additionally, the URL should start with "https://" rather than "http://".  That is because HTTPS is becoming more and more important, as it helps keep the website's data safe from prying eyes. 

Most noticeably, Chrome started labeling all websites without HTTPS as "not secure". While this may seem daunting, it's actually very easy to enable HTTPS on your website. So, it’s your onus to ensure an SSL enabled domain to troubleshoot any security concerns associated with the domain name. If you are not sure whether or not SSL is enabled, your hosting provider should be able to help you. 

Check your DNS settings:

Are you experiencing trouble reaching your website, or getting an error message that the website you're trying to visit is unavailable? One possible explanation for this behavior is that your computer's Domain Name System (DNS) settings are incorrect. DNS is a system that translates web addresses into numerical IP addresses that computers can understand. If your DNS settings are incorrect, you may not be able to reach the website you're trying to visit.

The good news is that it's usually easy to fix this problem by simply checking and adjusting your DNS settings. How to check your DNS settings and adjust them if necessary? First, you need to click on the Start button on your computer. Then select the Control Panel and go to the Network Connections option. Right-click on the network connection and select Properties. 

Then double click on the Internet Protocol (TCP/IP) and make sure the "Obtain an IP address automatically" option is automatically selected. If not, simply select it and get the DNS settings adjusted and resolved. 

Test your site in incognito mode:

When you are browsing the internet, your computer stores information about the websites you visit in its history and cache. This can be a privacy concern for you, as anyone who has access to your computer can see which websites you have visited. Moreover, anyone can log in to your website’s backend and make changes from your computer. Ultimately, it can lead to several flaws and inconsistencies in the security of your site.

To prevent this, you may use incognito mode when browsing the internet. Incognito mode is a feature of most web browsers that prevents your computer from storing information about the websites you visit. This means that no one who uses your computer can see which websites you have visited, even if they have access to your browser's history or cache.

How do you test your site in incognito mode? To test your website in incognito mode, open a new browser window and navigate to your website. In the address bar, type "incognito" before the website's address. 

Clear your browsing cache and cookies:

Your computer stores bits of information about the websites you visit in something called a cache and cookies. Over time, this data can take up a lot of space and cause your computer to run slowly. Besides, the abundance of cache and cookies can cause security concerns for your website. Clearing your browsing cache and cookies can free up space and help your computer run faster. It will also help your website load seamlessly. 

That’s why it’s crucial to keep the browsing cache and cookies cleared all the time. How to do it? To clear your browsing cache and cookies, open the Chrome browser and click on the three stacked lines in the top right corner of the browser window. Then select "Settings.". Under "Privacy and Security," click on "Clear Browsing Data." Finally, select the types of data you want to clear from your computer: Browsing History, Cookies, Cache, and/or Autofill Form Data. 

Resubmit your sitemap to Google:

In order to ensure that your website is properly crawled and indexed by Google, you must submit a sitemap to the search engine. A sitemap also plays a pivotal role in preventing all the potential security concerns of a website. If you have already done so but are experiencing backend issues on your website, be sure to resubmit your sitemap today. What is actually a sitemap?

When creating your sitemap, be sure to include all of the URLs for your website’s pages, as well as information about each page. You can create a sitemap automatically on Webflow. To create a submit, go to the Project Settings and click on the “SEO” tab. You will find a field for submitting your sitemap.

Update the protocol of your website:

When you set out to create a website, one of the first things you do is choose a protocol. This document outlines the steps and requirements for setting up your site. It's important to keep your protocol up-to-date as your site grows and changes. Most importantly, a safe protocol helps your website overcome all the security issues. How do you make your website protocol standard?

First, make sure you have a solid understanding of your site's current architecture and how it works. Next, identify any areas that need improvement or updating. Finally, take the time to implement those changes in a thoughtful way so you don't disrupt the user experience or functionality of your site. By following these steps, you can ensure that your website remains efficient and effective for both you and your users. 

Solve the redirect loop errors:

Redirect loop errors can be a frustrating experience for webmasters and site visitors alike. Redirect loops are caused when a web page redirects to itself, creating an endless loop. This can happen when a website is moved to a new domain name or when a page is deleted and replaced with a new one. Redirect loops can also occur when links are broken on websites. 

In order to solve these errors, you will need to locate and correct the source of the problem and fix it. Often, this can be done by checking the website's redirects file and editing it accordingly. If you are unable to fix the problem yourself, you can contact your web hosting provider for help. 

Publish your site again:

It's been a long time since you last updated your website. Months, or maybe even years, have passed and you've done nothing to it. But you've been thinking about it lately, and you're ready to give it another shot. You’re facing several problems, especially the loading issue on your site, and are not sure where to start. In this case, you need to get your site published again. 

There are a few things that you need to do in order to get your website published again. The first step is to make sure that your site is still online and accessible. If it's not, then upload it to a web hosting service or online platform so that people can view it. Once your site is online, the next step is registering a domain name and setting up web hosting. 

The third step is choosing the right publishing platform for your website. So you've created a website, spent hours getting it just the way you wanted, and now you're ready to share it with the world. You publish it online and wait for the visitors to start pouring in.

Contact Webflow support:

When you're working on a website and you run into a problem, where do you go for help? If you're using Webflow, the answer is easy: contact support. Webflow support is available to help with any issues you might be having with your site. They can help with everything from setting up your account to adding new features to your site.

The best way to contact support is by submitting a ticket. You can do this by clicking on the Help button in the upper right corner of the screen and then selecting Contact Support. This will open a form where you can enter information about your problem. Be sure to include as much detail as possible, including screenshots if appropriate.

What are the best ways to overcome major security issues?

Webflow is a popular site-building platform that allows users to create dynamic, interactive, and completely secured websites. But it can be difficult to secure a Webflow site without having to make some significant changes at times. How do you overcome major security issues? There are a few simple steps that can be taken to improve the security of your Webflow site. In this section, we're going to highlight some of them.

Use HTTP/2:

HTTP/2 is a new protocol for transmitting requests and responses over the Internet. It offers several improvements over HTTP, including performance enhancements and reduced latency. Though HTTP/2 is not yet widely supported, it's expected to become more prevalent as web browsers and servers improve their support for the protocol.

It can handle more connections and data at once, which makes browsing the internet smoother and faster. That’s why it’s essential for you to set up your web server so that you can use HTTP 2.

Block brute force attacks:

If you're using a web browser, there's a good chance that you've been the victim of a brute force attack. A brute force attack is when someone tries to guess your password repeatedly until they get lucky and unlock your account. It’s surely a significant reason for your computer and website’s security issues. But the good news is that brute force attacks are easily defended against with proper password management practices, but they can still be a major annoyance for users.

There are many different ways to protect your computer and website from being brute-forced. One of the simplest and most common is to use a password. Another is to make sure that only authorized users have access to your computer. You can also use security software such as antiviruses or firewalls. Besides, you can simply block access to certain websites or IP addresses.

Safeguard against XSS cross-site scripting:

Cross-site scripting (XSS) is a type of malicious attack that allows an attacker to inject unauthorized code into a web page viewed by other users. XSS attacks can trick unsuspecting users into executing the code, which can then allow the attacker to access their personal information or hijack their session on the website. 

To protect your Webflow site from XSS attacks, be sure to use proper security measures such as validating user input and restricting access to your website's pages. Additionally, keep an eye out for suspicious activity on your website and report any suspected incidents to your hosting provider or security team.

Defend against SQL injection:

There are many ways attackers can exploit vulnerabilities in web applications, but one of the most common is through SQL injection attacks. In these exploits, malicious actors inject custom SQL code into a web page's query string, hoping to gain access to sensitive data or cause havoc on the system. 

To protect against these attacks, you need to be aware of the types of SQL injection vulnerabilities and how to identify and avoid them. Additionally, you should use strong authentication and encryption techniques when transmitting sensitive data across the web.

Install the SSL security certificate:

It is becoming increasingly common for web sites to require secure connections using SSL (Secure Socket Layer ). An SSL provides this security by encrypting communication between your browser and the site. When you visit a site that requires SSL, your browser will display a lock icon in the address bar and a green bar at the bottom of the window. This indicates that all data being sent between your computer and the site is encrypted.

Hence, it’s important to install an SSL security certificate on your Webflow site. To install an SSL certificate, first, you need to make sure that you have installed the latest version of Firefox or Chrome. Next, open Firefox or Chrome and go to your web hosting provider. You will then be asked to provide information about the server that you want to certify.

Back up your website and all of its data:

Online security is of the utmost importance. Ensuring that your website’s data is backed up regularly can help mitigate the risk of data loss in the event of a cyber attack. There are several backup software options available, but each has its own benefits and drawbacks. It’s important to choose one that will fit your specific needs and make creating backups easy. 

But in Webflow, you don’t need to take help from any software or plugin to backup your data. It offers automatic backup convenience. In order to backup your website data, you need to go to the Project Settings first. Then click on the "Backups" option. You will see a list of automatic backup versions. You need to preview and restore the necessary versions to keep your data stored.

Follow ISO 27018's compliance:

ISO 27018 is a set of best practices for privacy protection and information management. It has been developed to help organizations meet the challenges of electronic data handling and sharing. 

ISO 27018 covers topics such as risk assessment, privacy by design, data quality, data retention, encryption and breach notification. By following these standards, you can protect your visitor’s privacy.

Utilize a reliable form for online payments:

Online payments are a convenient way to pay for goods and services online, but they're not without risk. Fraudsters can take advantage of vulnerabilities in the online payment system to steal your money. To avoid becoming a victim of online fraud, use a reliable form for making payments to your website.

Some of the most reliable forms for making online payments include PayPal and Stripe. PayPal is well known for its security features, and Stripe offers unique features such as cash back rewards. Both platforms offer easy-to-use interfaces and continuous customer support, so you can be sure that your money will be safe and secure when you make an online payment.

Protect your website from Denial of Service (DDoS) attacks:

Denial of Service (DDoS) attacks are becoming increasingly common and can seriously impair the operations of a website. You need to wisely protect your website from such a terrible attack.

There are several ways to protect your website from DDoS attacks, but the best way to protect yourself is to develop a comprehensive DDoS protection plan and implement it as soon as possible.

Frequently asked questions:

At this stage, we’re going to answer some of the frequently asked questions related to Webflow website security issues. You may gather more important queries from here to get help in troubleshooting the secure issues of your site.

How safe is Webflow?

To be honest, Webflow comes with advanced DDOS protection measures to ensure optimal security. It has the aptitude to confront and alleviate the most common security attacks. Most importantly, Webflow adheres to all the web application security practices to protect the website from unwanted issues.

What causes websites to not respond?

If your website is not responding, it may be due to a scripting error that arises from extensions. The problem might also be because of overextended system resources that are preventing browsers from responding on time. Outdated browsers, plug-ins, and page bugs are also responsible for unresponsive web pages.

What do you do when a Webflow site is not working?

A Webflow website can stop working for several reasons. But the security issues always come into contention when it refuses to work on it. So, you need to check if there are any issues with security. Then you have to troubleshoot all the existing security concerns.

How do I make my website HTTPS secure?

To make your website HTTPS secure, you must host it on a dedicated IP address. Then you have to buy an SSL certificate and request it. After installing the certificate, you need to update your site to enable HTTPS.

How would you know that a website is secure?

If you want to identify whether your website is secured or not, you need to look at the uniform resource locator, or URL, of the website. A secure URL starts with https, whereas an insecure URL contains only http in the domain. An extra "S" indicates a website is secured. 

Final words:

Webflow is a popular platform for creating fully featured, functional, and operationally secured websites. Despite its strong security practices, users may sometimes face concerns about unwanted security attacks. Many users of Webflow websites don't know about the security risks associated with using the platform. However, you are definitely alive to the potential security issues with your Webflow site. 

In the meantime, you also know how to troubleshoot security issues on Webflow websites. Moreover, you have learned how to overcome some major security concerns of a Webflow site. We hope you can implement the acquired knowledge on your website to make it completely safe and secure.